Whatever your view on Brexit, it’s inevitable that our world won’t be the same. Suppose you’ve been working through the pandemic and have been experiencing the boom in online sales. In that case, you might have had little time to assess what this means going forwards for you as a seller and have ‘rolled with the punches’ when it comes to the January 1st changes like getting your paperwork, HS codes and customs information in place.
The timing was undoubtedly unfavourable given the ongoing disruption to all of our lives from the pandemic, but now is an excellent time to assess if there can be an easier way to manage your deliveries.
A tricky time for sellers
There are a wealth of issues for sellers to contend with now. Unaccepted deliveries due to the added complexities of border delays, VAT changes, missing consignment information, import duties and associated paperwork are all causing headaches. If you’re feeling like you’re floundering with the new rules – you’re in good company. As UK Fashion & Textile Association chief Adam Mansell said to the Daily Mail
‘Lots of large businesses don’t have a handle on it, never mind smaller ones.‘
It’s also likely that your admin work has multiplied. As you may know, it’s rare for a seller to work with just one carrier. It’s very common for sellers to have multiple resources for different deliveries. Logistics experts last June advised shippers to “shake up that carrier mix” ahead of an anticipated busy peak season.
But if you followed this advice, what you may have found is that the new rules (since goods now passing from the UK to the EU and vice versa are treated as imports and exports) is that the information you have to give is now far more labour intensive.
The administration tasks undertaken for various carriers and then across your different virtual web stores (perhaps Shopify, eBay or Amazon) all mean that you are spending time on labour-intensive tasks that, when you set up, probably weren’t an issue.
At the same time, 30% of all orders are being returned, according to Statista data. In a post-Brexit world, the duties and taxes are being calculated differently for this to happen.
The problem isn’t you, the carrier or even policymakers – it’s just the way it is. Using multiple providers is still an intelligent strategy. The good news is that you can prevent this from taking over your working day using the right technology.
The solution? An Order Management System
An order management system is a technical solution to your Brexit admin headaches that can get you back to business as usual. If you are an online seller on multiple platforms, it offers a way to share all the relevant information on your items with the 3PL or directly to your couriers to enable a smooth process. It means you don’t have to access each spreadsheet and ensure it’s in the proper format.
We understand that introducing new technology to your organisation might seem like an extra hassle with so much to think about right now. However, digitalising your supply chain can improve your productivity, provide you with the data you need to tackle new opportunities and help you become more agile should more changes arise.
The Mintsoft Order Management system can help you produce the documentation of origin for you. That means that all the worries around customs, duties and other issues that come up at the borders that can delay your shipments will vanish!
It’s a web-based system that allows you to get very close to automating these new admin challenges. If you plan in the future to work with a 3PL who also use Mintsoft – they can use our same system to do it for you.
If you’ve wanted to do something about Brexit processes and want to make a positive change to win back some breathing space, don’t delay.